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Access Service on Motorized Gates and Gate Operators

Access Services

Sooner or later, most motorized gates and gate operators will require some sort of service to repair and return them to operation. This may be because parts have worn out, they were damaged when something hit them (like a tree, car, or lightning, for example) or there are issues with the power supply (such as the batteries dying). Sometimes the repair service can wait and sometimes the access to a facility is critical and needs immediate attention. Fence Builders, Inc is one of the few local fence companies that not only installs new motorized gate systems but also provides repairs and maintenance on existing systems. In this blog post, we’ll discuss why Fence Builders is the go-to company for gate repairs and maintenance in the Winston-Salem region.

Team of Experts

Fence Builders has an experienced team of experts who have worked on a variety of new and old access control systems for years. Just call us at 336.788.9090 or fill out a service request on our website and we can schedule a service technician to visit your site within 1-2 days. Our fees include a trip charge, an hourly rate, and the cost of any materials needed to fix your gate. We do not offer free estimates to fix your gate, but we can provide an estimate to replace old/obsolete systems.

Parts Inventory

Our service trucks carry parts inventory to fix many service issues on our first visit and we maintain a parts inventory warehouse that rivals that of distributors. This includes some parts for older systems that may longer be under warranty. If we don’t have a part, we can order parts for most systems and get your gates back in operation. 

Safety

Our technicians always ensure that the gate is safe to operate before leaving your site. We use the right tools and safety equipment when repairing or replacing parts to ensure that the system is functioning correctly.

Our Relationship With Gate Manufacturers

We sell and service the top brands in the market that meet the best needs of our customers over the life of your gate systems. This includes the upfront costs and quality operations over time. Our contacts with different manufacturers can assist us with solving issues that may arise, especially with older systems. We can also get expedited service, if necessary, on parts you may need.

Warranty and Maintenance Contracts

Our manufacturers provide a warranty on their products and we will always check to see if a failed system is covered under a warranty. We return parts for credit and get the required replacement parts from the manufacturer. At Fence Builders, Inc., we provide a one-year warranty on parts and labor unless it is related to a new issue. For all access systems we install, we maintain information about the gate operators installed and repaired for five years. This can be used to troubleshoot and get your system back up and running as needed. We can also provide a maintenance contract on systems we install to keep them in good operating order throughout the year and ensure your priority access to service repairs. 

Exterior Access System versus Interior Access Systems

We install and service motorized gates and gate operators. It’s important to note that we do not provide and are not licensed to install or service burglar alarms, camera systems, entry and garage door access, building security, or interior access systems.

As you can see, Fence Builders, Inc should be your first call for gate repairs and maintenance in the Winston-Salem region. Our experienced technicians are well-versed in different access control systems and can quickly troubleshoot issues with existing gates. We also work with manufacturers to resolve any warranty issues that may arise, and get you the parts you need as quickly as possible.

Call Fence Builders, Inc. for Your Gate Repair and Maintenance Needs

If you are in need of gate repair or maintenance services, Fence Builders, Inc. is the right choice for Winston-Salem and the surrounding areas. We are experts in gate repair and maintenance, and our team of technicians have years of experience with a variety of access control systems. We offer competitive rates, reliable service, and a parts inventory to get your gate back in operation – fast. Call us at 336.788.9090 or fill out a service request on our website to schedule an appointment today!

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